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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Outdated technology detracts from experience Staff was very friendly and professional. I have 2 complaints and they have to do with technology. 1.The free wifi is dial-up speed and while an alternative is available at a price, the service provided for free is not comparable with other hotels who provide free internet. 2. Digital TV, but only analog channels are offered for viewing. They were blurry and suffered from reception issues.
Business response:
Robert, thanks for staying at Extended Stay America and for the feedback. We are delighted to read you received an excellent service from our staff and that you had an enjoyable stay. Your concern have been shared with the concerned team members to improve our facilities and amenities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Repeat stay impressions I have stayed here before. Quality of room fine. Bedding clean and comfortable. I appreciated that the bedding was a light spread rather than a hot and heavy comforter found in many hotels. Adequate work space and slots for plug ins. Travelers simply need to remember to bring own hair dryer and alarm device. Can ask for hair dryer, but no automated alarm system through desk and they may or may not remember to call you. Some noise from surrounding rooms, not excessive. Overall, excellent value for the ... read more
Business response:
Thanks for staying with us again at Extended Stay America. We are delighted to read you liked your comfortable bed and that you had an enjoyable stay along with the value we offer. It was a pleasure hosting you, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Alan at the front desk was extremely accomidating
Business response:
Denise, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you had an enjoyable stay. Your praises have been shared with the entire team, especially with Alan for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management
The staff was amazing. Very helpful and friendly. My room was right next to where people went outside to smoke so my room did not smell that great but other than that everything else was great.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the outstanding service provided by our staff. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Decent for the price. Smell of marijuana in the halls most of the stay made it uncomfortable.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Steva, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Fair Not bad for price but kitchenette didnt have dishes, utensils or coffee maker as advertised
Business response:
Laura, thanks for being our guest and sharing your review with us. We are glad to know you liked our affordable prices and had a good stay with us. However, apologize for not explaining our policy to you on arrival. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your feedback is shared with our front office team for them to convey this policy to our guests without fail moving forward. We hope you’ll choose us again on your next trip to our city.... read more
Not the greatest but had it's perks There were a number of things wrong with the room in general, not clean heater filter disgusting, our smoke detector was covered up by t.v guide. Dirty, bathroom definitely w asnt cleaned, but It had a small kitchen which came in handy, the shower head was nice and the bed was comfortable. Close to the hwy which is always a plus.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and that our location was perfect for your needs. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your concerns with our team to ensure no future guest experiences the same. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,221 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.