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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room could use an upgrade. For the price, I guess it was ok.
Business response:
Dear David, Thank you for sharing your recent experience with us. While we're glad you found the price acceptable, we apologize if the room did not meet your expectations regarding its condition. Your comments are valuable to us, and we will consider them as we continually strive to meet our guest's expectations and satisfaction. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
It was fine It was a nice hotel that was clean and comfortable. Free breakfast was advertised, however I wish it would have said grab and go breakfast. They had coffee, muffins, and oat bars as their free breakfast. The beds were comfy and the rooms were clean.
My check in staff was wonderful, I think her name was Nacacia. Very polite and kind. The room was fine- with the exception of the smoke smell and burn marks on the sink. The bed was comfortable enough for a good nights rest.
Business response:
Dear Jodie, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our associate brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. However, we are sorry for the discomfort caused and will work on the mentioned areas to improve the experience for the guests. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management
Bathroom door wouldn't shut and door handle was broken. Room was clean otherwise. Can be noisy at times but mostly a quiet and peaceful stay.
I like it just some of the neighboring persons staying can be noisy at times but it's my go to hotel stay.
Business response:
Dear Renee, Please accept our gratitude for posting fantastic feedback about your stay at Extended Stay America. We are delighted that you thoroughly enjoyed your stay. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.