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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great room. Clean. Had everything i needed. If you need anything else the staff will get it for you. Staff was very nice.
Business response:
Thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our well-kept suite and were impressed with our courteous staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Only in a pinch Good: room had 2 burner stove top, refrig and sink. Was in a safe area. Staff was pleasant and had a small breakfast with good coffee. Bad: refrig was frozen and leaking on floor, saw a water bug running across floor, and daughter got bitten by a spider while sleeping.
Business response:
David, thank you for your review. We are happy to know you liked our courteous associates as well as our grab-and-go breakfast. However, we are sorry for the maintenance and cleanliness issues you encountered. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Overall it was a nice hotel, service was great.
Business response:
William, thank you for reviewing your experience at Extended Stay America. We are thrilled everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates. Your rating is genuinely appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Disappointed but cheap The bed wasnt comfortable at all. Was supposed to have coffee maker and didnt. No breakfast that i seen. Barely clean but it was
Having a stove refrigerator and micro with all the utinsils pots pans toaster and coffee pot was awsome. I save alot of money not eating out every night
Business response:
Thank you for evaluating your visit to our hotel. We are glad you liked having a well-equipped kitchenette in your clean suite to cook food and that made for a comfortable stay. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Go somewhere else first Initially I was put into a room that didn’t have linens on n the bed, cleaning had been initiated but not finished. The furnishings were dated, and the furniture was was broken. I called the front desk and was given another room. Furniture was in disrepair, industrial blower left in kitchen area, trash was left in the room, but the bed was clean. I was tired so I stayed. I’d give it one star
Business response:
Thank you for the feedback. We apologize for the housekeeping and maintenance issues you encountered with the rooms assigned to you. We regret the inconvenience it has caused. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Great It was comfortable and quite.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon Sincerely, Hotel Management
Average hotel experience. The full size refrigerator is very helpful. The Cons were the carpet needed a shampooing, the tv was small and dim.
Business response:
Thank you for sharing your feedback with us. Although you liked the well-equipped kitchen and had an overall satisfactory stay, we apologize for not meeting your expectations for an enjoyable experience. We will discuss your comments for the carpets and television with the appropriate individuals to enhance our service and facilities. Your rating is appreciated, and we hope to provide you with a better stay in the future Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.