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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fine but the ladies working at the check in are very friendly and make you feel welcome.
Business response:
Dear Joe, Thank you for choosing our hotel and writing your kind review. We always aim to provide our guests with a welcoming experience, and we are pleased our devoted staff members contributed to your satisfaction. Your kind words will be shared with our team to acknowledge them for a well-done job. It was a pleasure accommodating you, and we hope to welcome you back again in the future.Sincerely,Hotel Management
Staff is friendly and the rooms are nice with a full kitchen.
Business response:
Dear Christopher, Thank you for staying with Extended Stay America and sharing your kind review. Our team strives to ensure a seamless stay for every guest. Therefore, we were delighted to know you recognized the efforts of our team and enjoyed our relaxing rooms along with our convenient kitchen feature. It was a pleasure having you as our guest; we hope to welcome you back soon for another memorable experience.Sincerely,Hotel Management
Not horrible for the price...
Business response:
Dear Candice, We appreciate your feedback and are glad you found value in your recent stay. Providing affordable accommodations without compromising on quality is important to us. We apologize if your experience was less than satisfactory. If there are any areas where we can further improve to enhance your experience, please don't hesitate to let us know. We value your patronage and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Management
There was water damage in the room and the phone didn’t work. While the staff was courteous, I don’t think a lot of effort was put forth to fix the issues I brought up to them.
Business response:
Dear Kayla, We sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret falling short of meeting your expectations. Please accept our apologies for the water damage and phone issue you encountered. Your feedback is invaluable, and we are actively working to address these concerns to ensure a more satisfactory experience for all our guests. We appreciate your understanding and hope you will consider giving us another chance to provide you w... read more
The hotel was fine. The bed was neatly made when I arrived, all flat surfaces were clean, fridge and freezer were clean, sinks were clean, floors appeared clean. Upon taking the covers back, there was some random debris in the bed, like small black pine needles? Not sure. Got clean sheets from front desk with no issue. There was something on one of the walls but since I didn’t touch the walls, I didn’t worry about it but didn’t love the look. Bed was decently comfortable, front desk was manned when I got there and even when ... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,218 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.