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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a smoking room and pillows smelled. The bed cover had burn holes and smelled as well. I thought we specified non smoking. Carpet needed cleaning. Staff was not helpful when asking for ball game transportation. Very young.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that you had cleanliness issues in your guest room and our customer service was not to standard. Please accept my apology. To prevent this from happening again, my team will utilize this information for future training to prevent this form reoccurring . We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a ... read more
very convenient to shopping and downtown Very nice
convenient OK, Wi-Fi weak only complaint
Great stay Good price close to hospital! Nothing fancy just a good nights sleep. Good shower. Did have a kitchen area that was nice!
Business Nice lay over.
good value Good room for a good price. Room was clean, Bed was Clean. Toilet had low water pressure but not a big issues.
Business response:
The staff and I read your review, and would like to thank you for writing good things about the hotel such as the value and the cleanliness. I am glad to read that you were pleased with the price. I do apologize for the maintenance issues. Thank you again for sharing your experience with us. We would love to see you again.
Fine if all you need is a bed, shower, then gone. Even though this is an extended stay hotel, I would never want to do so. It is right next to the freeway and the roar of traffic never goes away. Although it is a bit secluded I never felt unsafe (woam travelling alone).
great stay went for just a quick one night stay. located in a convenient place, room was more than expected, a full size refrigerator, stove top, sink. definitely use again.
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,166 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.