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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The same everywhere Extended Stay is always a good place to stay. The people that worked there was very nice, the location the best. But the place was very VERY dirty in general. At the door of the room next to mine were a few wet towels on the floor that no one picked up for days... cigarettes everywhere, bad oudour. But the worst was the painful Fire alarm that started on sunday early morning and lasted for a few minutes...never heard such an annoying painful noise. We all should have our money returned for that night..
Front desk clerks, night and day shifts, were very nice and helpful. Bath drain was very slow. Mattresses were very hard and did not sleep well. No hair dryer in room. Was able to get shampoo and lotion from office, however these are usually items already in most hotel rooms. Variety of breakfast items were very nice. Would only suggest adding bread items such as bagels or cereal.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am glad that you enjoyed our grab-and-go breakfast and our helpful staff during your visit. Still, I apologize for the issues you experienced with your bath drain and your mattress. I will be meeting with our staff to ensure your experience is not repeated. Thank you for bringing these issues to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experi... read more
Weekend getaway The hotel served its purpose providing a place to stay after a long night in Lexington. Would recommend it for the price and location if you don't mind it being a little less than average on cleanliness scale.
quality good quality service. excellent conditions. everyone will enjoy stay.
Served the purpose for just sleeping overnight Breakfast wasn't much, room was a little below average and it was loud being next to New Circle Rd.
Business response:
I want to thank you for taking the time to post a review of our hotel. I am glad that our location and rates met your travel needs. Still, I apologize that our grab-and-go breakfast and the condition of your room did not meet your expectations. As well, I am sorry to hear that your room was loud. Your feedback will be helpful as we continue to improve our hotel. We would love to have another chance to provide you with a better experience next time you’re in town.
Good value at $79. Clean Disinterested, detached staff but clean room in great location. I would recommend if you want to be near mall, restaurants and airport with nice no frills reasonably priced room.
Business response:
Thank you for taking the time to write a review of your stay. I am happy that we were able to provide you with a clean room at a great rate. As well, it’s great to hear that you enjoyed our convenient location. Still, I apologize that our staff did not attend to you in a professional manner. I will be sure to meet with our staff to address this issue and to ensure that it does not occur in the future. We look forward to hosting you again in the future.
Great weekend stay Extended stay is not a place I would want to be for longer than a weekend. The room is decent in terms of cleanliness, service, location, etc. But, it is a little over priced compared to other hotels in the area for the quality of stay it is.
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,166 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.