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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend getaway The hotel served its purpose providing a place to stay after a long night in Lexington. Would recommend it for the price and location if you don't mind it being a little less than average on cleanliness scale.
quality good quality service. excellent conditions. everyone will enjoy stay.
Served the purpose for just sleeping overnight Breakfast wasn't much, room was a little below average and it was loud being next to New Circle Rd.
Business response:
I want to thank you for taking the time to post a review of our hotel. I am glad that our location and rates met your travel needs. Still, I apologize that our grab-and-go breakfast and the condition of your room did not meet your expectations. As well, I am sorry to hear that your room was loud. Your feedback will be helpful as we continue to improve our hotel. We would love to have another chance to provide you with a better experience next time you’re in town.
Good value at $79. Clean Disinterested, detached staff but clean room in great location. I would recommend if you want to be near mall, restaurants and airport with nice no frills reasonably priced room.
Business response:
Thank you for taking the time to write a review of your stay. I am happy that we were able to provide you with a clean room at a great rate. As well, it’s great to hear that you enjoyed our convenient location. Still, I apologize that our staff did not attend to you in a professional manner. I will be sure to meet with our staff to address this issue and to ensure that it does not occur in the future. We look forward to hosting you again in the future.
Great weekend stay Extended stay is not a place I would want to be for longer than a weekend. The room is decent in terms of cleanliness, service, location, etc. But, it is a little over priced compared to other hotels in the area for the quality of stay it is.
It was a smoking room and pillows smelled. The bed cover had burn holes and smelled as well. I thought we specified non smoking. Carpet needed cleaning. Staff was not helpful when asking for ball game transportation. Very young.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that you had cleanliness issues in your guest room and our customer service was not to standard. Please accept my apology. To prevent this from happening again, my team will utilize this information for future training to prevent this form reoccurring . We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a ... read more
very convenient to shopping and downtown Very nice
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.