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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just what I needed. Mini kitchen in my room was very nice to have for the night
Business response:
Thank you for choosing Extended Stay America for an overnight stay with us. We're glad to know you liked your well-equipped room and that you had a pleasant experience while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
We'll stay there again! Hotel is in a decent part of town. Room and kitchen were clean and in good condition. We were only able to check into a queen/full therefore we had to request a roll up bed. Don't bother getting a roll up bed - there is nothing between the springs and your back except a very thin layer of material. Having to ask for a coffee maker, instead of it being in the suite, seemed kind of silly though Tyler readily provided it. The bathtub spout let about 1/3rd of the water come out when switched to be used as... read more
Business response:
John, thank you for reviewing your stay with us at Extended Stay America. We're glad to know you liked your well-appointed room and that you were pleased with the service provided by our staff. However, we're sorry for the inconvenience you mentioned. We have taken a note of your valuable feedback as it will help us improve our facilities. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The desk clerk was very friendly. The room was clean and quiet. I would stay here again.
Business response:
Thomas, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The stay was good. The staff was friendly and very helpful. Good location.
Business response:
Doreen, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our associates and that you enjoyed our location. We loved having you as our guest and hope to see you in the near future. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Not good service. Staff was rude and dismissive. Not good.
Business response:
Thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management
Needed another chair to sit with visiting family but not available. Had to request kitchen kit. It was slim choice with 2 knives, forks, and spoons not matching. Sharp knife had tip missing. No bowls or cups. No microwavable dish only plate. No salt or pepper. I guess everybody steals. After request, we had to wait, while they washed the utensils!! Otherwise okay.
Business response:
We are pleased to see you enjoyed your stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Excellent Service Great Stay
Business response:
William, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.