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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Maria, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel, convenient location This hotel was clean, comfortable, and staff was great. Far from luxury but fit my needs for a one night pit stop perfectly. Only complaints: water pressure in the shower was terrible, and the shampoo bottle was empty. Good thing I brought my own.
Business response:
Shea, thanks for the 4-star review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our courteous staff made your stay a better one. However, we are sorry for the inconvenience caused to you and your feedback will be used to deliver excellent guest service. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Friendly staff, quick check in, quiet clean room.
Business response:
Wow - Matthew, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Breakfast is poor. Everything else is good.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Joe, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Noemi, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
TV didn't work and after complaining no repair not happy
Business response:
Diane, please accept our apologies for the maintenance issue you had in your room and for the lack of responsiveness from our staff towards your request. We have shared your feedback with the concerned team in an effort to improve our service going forward. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
Business response:
Charles, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Good Stay But Noisy Refrigerator Clean and mostly comfortable (bed was very comfortable). The f rig was noisy. I had to turn it off and then deal with water coming out the bottom. The bath was fine as was the wi-fi. Breakfast bar had good coffee and muffins, etc.
Business response:
Patricia, thank you for choosing Extended Stay America. We’re thrilled to know you loved your comfortable accommodation and had a pleasant stay. However, we’re sorry for the inconvenience you encountered due to the problem with the refrigerator. We had shared your feedback with our maintenance team so that they can fix it as soon as possible. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.