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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for a one night stay The room was comfortable. The check-in was easy. The grounds needed cleaning because of all the dogs. It was mostly the owners faults for not cleaning their dog's droppings.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good stay. No issue.
Very friendly person at the check-in counter
Business response:
Juan, thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by our cordial front desk staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Loved that the property was a Pet friendly. Rooms were Clean up to standard. Beds were hard & very uncomfortable. Shower Water pressure very very low. Room essentials very low ( toilet paper rolls, bath towels etc)
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant visit and liked your room. However, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Mostly satisfied. Upon arrival I was told that although I had a confirmed room there were none and was directed around the corner to another location. The air conditioner was very loud.
I asked for a payment receipt when I checked out. I was told I couldn’t get one because the printer was broken. I was told I would receive it by email which didn’t happen. I was expecting a continental breakfast. There was only granola bars and coffee.
Business response:
Richard, thank you for your review. Regarding your concern about the receipt, we would like to mention that when making a reservation through a third party website, a receipt is typically given at the same time. If we can be of any further assistance, please let us know; we would be happy to be of service. Also, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we... read more
This place was nice but the pillows suck. The fridge didn’t make anything cold even on the highest setting. There was ants in the bathroom. The location is good lots of places to eat.
Business response:
Brenda, thank you for choosing to stay at our hotel. We are pleased our location was convenient for your needs. However, we are sorry you were not fully satisfied with our accommodations. We regret the inconvenience it caused and have shared your concerns with my housekeeping and maintenance team for better improvement in our service delivery. We hope you will come and see us again the next time you are in Los Angeles. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,444 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.