This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Budget hotel in a great location.
Business response:
Dear Leigh, Thank you for writing such a wonderful review of our hotel! We especially appreciate your remarks about our convenient location and meeting your budget. We receive many great compliments about our location, so we are glad this contributed to making your stay perfect. We all here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day!Sincerely,Hotel Management
Get a room away from trash room Animal poop smell was overwhelming. Bed mattress was hard. Management was very professional and helpful.
Business response:
Dear Adolfo, Thank you for choosing us. It is glad that you had a pleasant time with us and were pleased with the services provided by our staff. However, we are sorry for the smell concern that you encountered. Our housekeeping team is working to address the mentioned issue and will ensure they check the rooms before allocating them to the guest. We appreciate your observations and concerns, and we have taken note of both. Please consider giving us a second chance to provide the hospitality you should always expect from us.... read more
The area was a bit seedy
Business response:
Dear Andrea, Thank you for choosing us and reviewing your stay. It is glad that you had a pleasant time here. However, we are sorry that the condition of our rooms was not up to your expectations. Our team's goal is to ensure each guest is treated with exceptional service and that our accommodations are clean and comfortable. We thank you for letting us know how you feel about our property, as it helps us plan for the future. We are grateful for the feedback, and we will share these notes with the appropriate individuals for... read more
Great Experience in Burbank! We stayed for a family get-together and we had our service dog with us! This was a very accommodating and comfortable place to stay as a family! It is conveniently located in Burbank and met our needs!
Lovely Stay! Michael at the front desk was beyond amazing! So was the the girl at night, didn’t catch her name, all the front desk people I encountered were wonderful and made my stay the BEST! The bed was very comfortable. They gave me a top floor as requested. Plenty of room to work with a desk and eating area. Great location next to Target and Staples for business needs. Great restaurants nearby. I will be BACK!!
Business response:
Dear Darlene, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff, especially Michael. They will be thrilled to hear our guests notice and appreciate their efforts. We are also glad you could enjoy our spacious suites and excellent location close to various shopping and restaurants. It was a pleasure having you as our valued guest; we hope you will revisi... read more
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,813 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.