This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing much
Business response:
Dear Carlos, Thank you for taking the time to share your feedback. We appreciate your honesty and understand that your experience may not have met your expectations. We strive to provide a better experience for all our guests, and your input is valuable in helping us improve. We hope to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Management
The place is acceptable for last minute accommodations but the towels had old stains on them
Business response:
Dear EmilyAnne, Thank you for your feedback. We appreciate your honesty and are glad that our location was suitable for your last-minute accommodations. However, we sincerely apologize for the condition of the towels you encountered. Cleanliness and comfort are important to us, and we will address this issue with our housekeeping team to ensure improvements. Your comments are invaluable, and we hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely,Hotel Management
Good
Business response:
Dear Daoming, Thank you for your feedback. We’re pleased to hear that your experience with us was positive, as our goal is to provide a comfortable and enjoyable stay for each of our guests. Your feedback encourages us to continue delivering quality service and hospitality, and we’re always here to make any future visits just as pleasant. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Nice and clean
Staff was great, sheets and towels were clean. You get what you paid for. Not the best but not the worst either.
Business response:
Dear MATEO, Thank you for your kind words about our team and the welcoming environment we provide. We appreciate your honest feedback and understand there’s always room for improvement. Our goal is to provide a better experience with each stay, and we are continuously working to enhance the overall services and guest experience. We hope you will give us the opportunity to welcome you back in the future and provide a more satisfying visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open at 9:00 a.m.