This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Convenient location and very friendly staff
2 of the 3 rooms had a foul odor
Close to my work location
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We're glad our location worked well for your commute and made things more convenient during your stay. Being close to work can make a big difference, and we're happy to have been in the right spot for you. We appreciate the opportunity to host you and hope your time here was both productive and comfortable. We hope to see you again soon. Sincerely, Hotel Management
Great place
Business response:
Dear Guest, It was a pleasure to read your fantastic review of the Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the area. Sincerely, Hotel Management
Stayed here before and everything was good. However, this time we had a bed that has a broken foundation. When we get on the bed or turn, it will make a loud clanking disturbing noise. It was late at night so we didn’t ask for a different bed or room. During check out, I reported that malfunction to the receptionist and the fact that we didn’t have a good night’s sleep. She just said she will put a note and no apologies extended. I felt dismissed!! and unappreciated.
Business response:
Dear Guest, We sincerely apologize for the challenges you faced during your stay. While we're glad to hear that our team was accommodating, it's disappointing to hear about the issues you encountered with cleanliness and amenities. We take your concerns seriously and will address them with the appropriate teams to improve the guest experience. We are committed to continually improving and going above and beyond to exceed our guests' expectations. Your review is invaluable to us, and we extend our heartfelt thanks for your fe... read more
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,568 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is open now. It will close at 6:00 p.m.