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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stayed here for 8 days and was a good experience. Although this location was further out than I wanted to be, it was worth it. The room was clean and smelled good the entire time (they use some type of air freshener). The bed and pillows were comfortable. Comes with a kitchen and upon request, they will supply you with kitchenware as well as a coffee maker. Angie and Rebecca at the front desk were so friendly and delightful with their happy, smiling faces. Thank you for keeping this place up so well. It made my visit in Cali... read more
Business response:
Dear Sarah, We're thrilled to hear about your positive 8-day experience at Extended Stay America. Thank you for appreciating our clean and fresh rooms, comfortable bedding, and well-equipped kitchenettes. Angie and Rebecca are valuable team members, and we're glad they could make your stay even more delightful. Your safety and comfort are our top priorities, and we look forward to welcoming you back for another headache-free visit to California!SincerelyHotel Management
Nice hotel Customer service at reception desk is good and always smiling Rooms are clean and very convenient kitchenette
Nice and clean Staff very friendly, I like that we had floor option in our room. great customer service.
showerhead and bottom part wasn't working properly...made some loud as noise, the remote has gunk on it for the tv...and strange smell around the area...staff was great, just the hotel needs some fix up.
Business response:
Dear James, We appreciate your kind words about our staff's service. Your feedback regarding the room issues is valuable, and we apologize for any inconvenience you encountered. We are continuously working to improve our facilities, and your comments will be used to address these concerns. Our aim is to provide a comfortable and pleasant stay for our guests, and we hope to have the opportunity to welcome you back in the future with an improved experience. Thank you for taking the time to share your feedback.Sincerely,Hotel M... read more
Room was unsanitary I encountered some mold in the sink, it was disgustingly gross and made me feel sick. However, the service was absolutely fantastic!
Business response:
Dear Guest, Thanks for your kind comments regarding our service. However, we are disappointed to know that you had issues with the cleanliness of your suite; we assure you we will address these concerns with our associates to ensure it's not repeated. We welcome another opportunity to show you this does not meet our high standards. Sincerely,Hotel Management
The staff was helpful and welcoming.
Nice and quiet compared to other locations
Business response:
Dear Anthony, Thank you for choosing Extended Stay America and sharing your experience. We're pleased to read that you found our hotel to be a peaceful and quiet place to stay. Your comfort is important to us, and we appreciate your positive feedback. We look forward to hosting you again in the future.Sincerely,Hotel Management
Quality of facility, nice staff, very secure, free parking
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,329 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.