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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best Employee The night we arrived , after driving 6 + hours ---the front desk check in person was absolutely wonderful. I am so grateful to her and her ability to accommodate me and my family.
Business response:
Cathleen, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. Thanks for choosing the Extended Stay America. We hope to welcome you again soon! Sincerely, Hotel Management
Decent place to stay Decent place to stay nearby places to eat and good sized room, bathrooms can be better
Business response:
Srini, thank you for being our guest. We are happy to know you liked our location and loved your roomy room. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Great hotel for great price Room was clean and the staff was super friendly. Only suggestion is don't run out of breakfast by 7:30am.
Business response:
Renee, thank you for being our guest at Extended Stay America. We are pleased to read you found us to be a good value and that you loved your spotless room and our helpful associates. We also appreciate your suggestion and have taken a note of it. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Excellent.
Business response:
Dillon, thank you for staying at Extended Stay Americaand for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
not good at all not very pleasing at all. that,s really all I have to say!
Business response:
We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Hotel Management
This hotel is not bad for a short stay. Lobby area is small and no place to sit to eat breakfast.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you were impressed with most of the aspects of our hotel. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
It was the shabbiest Extended Stay I have stayed at. The workers were friendly, the area was nice. The interior of the hotel needs some work.
Business response:
Donna, thank you for taking the time to post your review. We are happy to know you were pleased with our location and the service provided by our staff. However, we are sorry for not meeting some of your expectations while you were here. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Hmmm Some stains on the bedding and sheets weren’t soft. Kind of rough sheets. Shower made a weird noise and had to shut water off to stop noise.
Business response:
Gerardo, thank you for reviewing our hotel. Please accept our apology for the inconvenience you had while here. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We will be working with the staff to make sure we don't repeat our mistakes. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Murilo, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,564 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.