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4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I wasn't pleased with the sarcasm and un-pleasant comment from the check-in clerk regarding the authenticity and approval of my credit card. I felt the comment, "Oh, well you're credit card is ok." was inappropriate.
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Fernando, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
This chain of hotels is not about comfort but about an okay place to stay and have a chance to fix your own meals. That's why we often stay at Extended Stay Hotels. This one was a bit tired and in need of renovations. Nothing bad....nothing notable.
Business response:
Phyllis, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Ravon, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Debra, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Nice hotel. Close to Chino airport - we were there for the annual Chino Air how.
Business response:
Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thanks for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
Comforable room. Would be great if even a "small" type of breakfast were available ie rolls, drink, fruit, et.c
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us and that you liked your comfortable room. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,329 reviews.
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.