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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice Stay for the dollar This place is a great deal for the price. I have been there now twice. It truly is for people who are long stays and need to save money by cooking their own food. Well this is the place for that. They do not supply pots or pans , or plates or cutlery , there is a nice stove, fridge, and microwave. They say they have a continental breakfast, but it is just very small muffins, and granola bars that are offered. I maybe should have read the small print. Now if you are staying a weekend, I would recommen... read more
Business response:
Thank you for your recent stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we are happy you reached out to our staff to assist with the disruption caused by another guest so you could get a good nights rest and we could ensure your complete satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Jun, thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America - Los Angeles - Chino Valley. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Poor Construction, No Breakfast The hotel was clean and nice. But it must have been poorly constructed because we kept getting complaints from the people on the floor below us telling us to stop jumping around. We were being as considerate as possible but we did need to walk and we were not stomping by any means. Also when I made the reservation they knew it was for a dog show and that I had a 55 lbs. dog. They still put us on the 2nd floor. My poor dog could even walk around and had to stay in her crate because we kept gett... read more
Business response:
Julie, thank you for being our guest. It’s nice to know you had an overall pleasant stay, but I apologize for not living up to your expectations. I have also taken a note of your comment in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your valuable feedback as it will help us to improve our facilities and service levels moving forward. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Not what I expected I reserved a non-smoking room, and I was told that Hotels.com assigned me a smoking room. However, I was told that they didn't have any non smoking rooms anyways. I reviewed my confirmation which I had screen shot and it specifically stated non smoking. When she had me sign for the room on the paper it said non smoking. I was in the area for a funeral and I had no other option
Business response:
Jessica, please accept our sincere apologies for the inconveniences you experienced with your reservation. We have policies and procedures in place to prevent these types of issues from happening again. Obviously, we fell short of following our procedures and will look into where we went wrong. We hope you will give us another chance to redeem ourselves and stay with us again whenever you return to this area. Sincerely, General Manager
Business response:
Sung, thank you for sharing your nice rating regarding your stay at Extended Stay America - Los Angeles - Chino Valley. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
The staff are amazing, my room was quiet just had some ants but nothing crazy. Great location
Business response:
Thank you for choosing Extended Stay America - Los Angeles - Chino Valley and for sharing your experience. We are glad you enjoyed your time with us and that our courteous associates and convenient location left you with a great impression. However, we regret if any inconvenience was caused during your stay. It was our pleasure hosting you, and we hope to be your hotel of choice every time you visit our area. Sincerely, General Manager
Pomona stay Great place to stay only neg is there is no ice machine and don't count on breakfast it's only bars and package muffins
Business response:
Melissa, we appreciate you taking time to review Extended Stay America - Los Angeles - Chino Valley. We are happy you enjoyed your overall stay with us. We would like to inform you that, we do not have ice machines on our property as we have full size refrigerator/freezer which includes ice trays for your convenience. We apologize for your disappointment. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope to see you again soon. Sincerely, General Manager
Nice hotel for the price The hotel is kind of off a little bit from everything to do, but food and stores are within a mile. Overall a pleasant experience. Didn't try the breakfast, but looked a bit lacking in choices. Room was pleasant to stay in. Very comfortable. Loved that it had it's own kitchen. Overall a good experience.
Business response:
Seth, it was a pleasure to have you as our guest at Extended Stay America - Los Angeles - Chino Valley. We are glad you liked your room with the kitchenette and that you found us to be a good value. We look forward to hosting you again soon. Sincerely, General Manager
Close to food & freeway The staff here are great. Pillows for the bed are to hard, bed mattress was to hard as well I didn't like that you have to stay for more than 8 days I. Order to get your room clean
Business response:
Thank you for taking the time to evaluate your stay. We are glad that you liked our friendly associates and convenient location. However, we are sorry for not being able to provide you with a comfortable sleep. We appreciate your feedback as we continually strive to meet the needs of every guest. Please come stay with us again as we would love to provide you with a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open tomorrow at 9:00 a.m.