Extended Stay America - Los Angeles - Chino Valley

Business response:

It was our pleasure having you as our guest at Extended Stay America. It's great to read you found us to be a fair price and that our service was to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted you had a great time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Elaura, we are sorry for the difficulties experienced at our front desk and for the behavior of our employee. We have shared your remarks with our team in an effort to prevent anything like this from happening again. We assure you that the scenario you described does not reflect our standards. Thank you for staying with us, and we hope you will allow us the opportunity to regain your trust in the future. Sincerely, Hotel Management 

Business response:

Barbara, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the wonderful feedback. We are glad to know you had a good time here and were satisfied with all that we offer. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Brian, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your rating. We hope you will choose us again. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for taking the time to share your experience. We are thrilled to know you had a great time with us and enjoyed every aspect of our hotel. We have taken a note of your feedback about our breakfast and have shared it with our Brand Leaders to consider while planning the menu in the future. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for reviewing your stay. We are glad to read you were benefited with our convenient location and that you had an overall pleasant stay. It was a pleasure having you as our guest, and we hope to serve you again soon. Sincerely, Hotel Management 

Business response:

Yadira, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management