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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Happy, but I need my coffee! The room was very nice with an electric stove and refrigerator, we asked for a hair dryer. No coffee in the room. I had a cup of coffee upon arrival, there was only one cup left so my husband and I shared. the next morning my husband went down to the lobby for coffee, and was no regular creamer, you'r think being the only coffee in the hotel, they would be more stocked up. For the price, I would go back.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that your found us to be a good value. We value your feedback and it will be shared with our food and beverage team. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Refrigerator smelled and was filthy on the outside.
Business response:
Jamie, thank you for your review of Extended Stay America. We are glad your overall visit was pleasant, but we are sorry for the cleanliness issues you experienced while here. Your concerns has been shared with our housekeeping team for review and action. We hope to have the opportunity to make it up to you on a future date. Sincerely, Hotel Management
This was a very nice place to stay for the money and location. It was clean, well organized, and I would probably stay here again if I happen to be in the Chino Hills area again. It was great that it has a kitchen in case we would stay longer. All in all, not a bad stay for the money.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel and the convenient location. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Best hotel ever! Very clean hotel. Nice friendly staff. Very prompt. If any issues arise the staff takes care of it immediately. I love this place.
Business response:
Alberto, thanks so much for the fantastic rating and for taking time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We appreciate your feedback and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Business response:
Juanita, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
Disappointed in breakfast and "free" Internet The WiFi was supposed to be free, and it was, but it was so slow that I could not stream a single video. I ended up having to use my phone's data to stream video--which worked fine, which should tell you just how slow the Internet there is. If you want real Internet, they ask you to pay for it. Hence, it's not really free. Lies. The breakfast consists of small wrapped muffins and granola bars. No juice, just coffee (I don't partake). Packets of hot cocoa mix and packets of oatme... read more
Business response:
Chris, thank you for reviewing our hotel. Please accept our apology for the concerns you outlined. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We will be working with the staff to make sure we don't repeat our mistakes. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Daniel, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
EVERYTHING WAS GOOD EXCEPT FOR THE LIKING SHOWER THAT WAS PRETTY NOISY
Business response:
Jose, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. However, we're sorry for the noise you experienced in the shower. We have already shared your concern with the maintenance team to ensure its immediate rectification. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,564 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.