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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice hotel Great location Close to food and hwy
Business response:
Thank you for taking the time to write a review of your stay. It’s wonderful to read that we were able to accommodate your needs with a convenient location and a great experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
The hotel was clean and quiet. I did not realize that the hotel doesn't offer a full breakfast. It's called a "Grab and Go" breakfast, so I was disappointed that it wasn't what I had assumed.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our comfortable rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice, Quiet There was a kitchenette, but no plates, utensils, pots/pans, etc. No ice. Staff was nice and close to stores for things you need. Price was great for the area. Right next to freeway yet so quiet that you didn't hear anything. I'd stay here again if I'm in the area.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you found our hotel to be a great value and enjoyed our friendly customer service. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Moving forward, I will work with our staff to make sure we are clearly communicating our amenities during guest arrivals. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
pillows no bueno Perfect for business. I just need a clean room, a shower and a comfy bed with good pillows. The pillows really soured my overall opinion.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the issue you experienced with our bedding. We are sorry for this issue, but are glad to read that you had a positive stay overall and enjoyed our comfortable accommodations. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Very pleasantly surprised Needed a budget conscious stay and gave this a shot. Very reasonable rate. When I called asking for an early check in (1:00 vs usual 3:00 check in), the staff said they couldn't guarantee but would do their best, very pleasantly. When I called about 11:30am the morning of my arrival, they said the room was ready and to arrive when I was able! Nice surprise! I've actually been told at other places that they would have to charge extra for early check in which to me is a joke. Check in etc was easy and... read more
So so… It's got a small kitchen for cooking. That's the good part. But the continental breakfast was the bare minimum - more like continental snacks like muffins. We had to go to the nearby Denny's to have a decent breakfast. Place looked better on the outside than inside. But at least it was clean. I had to wait for the receptionist and local police to deal with a drunk woman before I could check in. Not the hotel's fault, really, but that kind of set the tone my whole experience there, which at best was so so… extended sta... read more
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice hotel away from California traffic Nice hotel very good service nice breakfast thank you for the nice stay
Mini staycation Overall everything was great, except I felt a little awkward setting on the bed because there was a mirror right in front of me. I did not like how the stairs were hidden. Wish they were easier to see. would have liked to know the policy behind why I have to leave my license plate number and my own license number.
Business response:
Thank you for sharing your experience with us. Please accept our apologies for the inconveniences you experienced. I will work with our front desk staff to make sure we are clearly communicating our policies and procedures. Still, I am glad to read that you had a great stay overall! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open tomorrow at 9:00 a.m.