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4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm so sorry - I clicked on the sad face the first time around and that was a mistake. My check-in was great. Bianca was friendly, kind, and warm.
Business response:
Thank you for staying at Extended Stay America an for the wonderful feedback. It is a pleasure knowing you had a comfortable stay and that you loved the excellent service offered by our staff. Your compliments have been shared with the entire team, especially with Bianca for exceeding your expectations. Thanks again, and we look forward to serving you again when in the area. Sincerely, Hotel Management
Business response:
Stephen, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
This is a great hotel. Staff is very nice and professional. Convenient location too
Business response:
Deanna, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were satisfied with our convenient location. Your praises have been shared with the entire team for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management
Everyone was sweet
Business response:
Linda, thank you for choosing Extended Stay America. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
You get what you paid for The hotel is simple, economic and serve its purpose. The check-in procedure is cumbersome with lots of papers to fill out and sign. It should be easier since I booked through Expedia. Other than that, all good.
Business response:
Thanks for evaluating your experience. It was good knowing you were satisfied with our service and facilities, but we are very sorry for the wait-time issue you had with the check-in. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
Business response:
George, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for staying at Extended Stay America and rating us this high. It was a pleasure having you as our guest, and we look forward to your future visit with us. Sincerely, Hotel Management
Quick lil getaway Everything was perfect only negative review I’d say is the pillows aren’t as comfy but overall I’d book again
Business response:
Gabriela, thanks for choosing Extended Stay America for your getaway. We are delighted to know you liked our offerings and had a great stay with us. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,381 reviews.
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open at 9:00 a.m.