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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a large refrigerator just sitting in the middle of the room.
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. We are happy to read you enjoyed your comfortable suite and the full-size refrigerator. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Disappointed Not as clean as the pictures show. Not in the best area of town. The room wasn’t the cleanest and there were crappy repairs (looked like holes) done to the walls. We got locked out of our room when first checking in and I guess some of the doors the handles have to be pulled up not down like normal doors l, which was not mentioned by the guy that checked us in. Thank god it was a short stay. We checked in at 1130pm and were gone by 830am.
Business response:
Michelle, thank you for the review of your stay. We apologize for the service and cleanliness issues you encountered and regret the inconvenience it caused. Our promise to our guest includes a commitment to providing a clean, fresh environment, so we regret the inconvenience you had while here. Your concerns will be shared with the appropriate individuals in our organization so that this does not repeat. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Sloppy Maintenance, calk falling off in bathroom, leaky shower head, popcorn under bead, stains on carpet floor, and noisy rattle in AC unit. Also, the stairwell carpet was falling off, making a trip hazard. Plus side is that it looks nice on the outside, and the staff was very friendly. Internet service was not great.
Business response:
Dave, thank you for the feedback. We are pleased you liked our associates, but we are sorry for housekeeping & maintenance issues you encountered in your room and regret the inconvenience caused. Rest assured, your feedback has been shared with the appropriate team so that we can improve our service & facilities going ahead. We hope you will give us an opportunity to provide you with a better experience. Sincerely, Hotel Management
Clean, spacious pet friendly. Enjoyable stay and would probably visit this location again.
Business response:
Philip, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,427 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.