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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything from security of the facility and staff were great. We didn’t stay early for breakfast because we couldn’t sleep. It was just too loud and it was between 2-5am. It felt as it was the afternoon people talking loud and moving things around. If it wasn’t for that everything else was perfect.
Business response:
Thank you for being our guest. We're glad to know you were pleased with the service provided by our associates, but we're sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Hopefully, we will have the chance to make it up to you on a future visit. Sincerely, Hotel Management
General review via bookings through hotels.com I think I would like to give a general review. Anytime I visited any of the hotels through hotels.com, for some reasons hotels always provide accommodation with worst room available. If we ask to change they say its 3rd party there is not much we can do about it. According to my opinion there shouldn’t be any difference no matter where you book from. For an instance, for our stay at extended stay the room was non-smoking but could clearly smell the smoking smell all over in the ... read more
It was good for the price but they didn’t have the basic amenities like soap shampoo conditioner (they don’t provide this at all) stocked in the bathroom. We had to call and ask.
Business response:
Liana, thank you for being our guest. We're glad to know you were pleased with our affordable rates, but we're sorry for your disappointment with the in-room amenities. Kindly note, the items such as toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will give us another chance to serve you better. Sincerely, Hotel Management
I love the setup of the room. It has a mini kitchen and the room itself is spacious comfortable and clean. I live about 5 minutes away from this particular location but needed a couple of days of quiet and rest as I work a very intensive schedule and live with a house full of family so I decided to try this place out. I will be staying here again in the future as it is convenient for me being close by home and also 5 minutes away from my main job.
Business response:
Thank you for the glowing review of Extended Stay America. We're delighted to know you loved the setup of your room and that you had a relaxing time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The room is nice and clean. Parking is safe. Close to restaurants and shopping malls.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked your well-kept room and that our location close to several restaurants and shopping malls worked well for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The customer service was not pleasing. A smile and a little kindbess goes a long way.
Business response:
Thank you for staying with us. We are sorry for the service issue you encountered and regret the inconvenience caused. We appreciate your feedback and will share it with the appropriate team so that we can improve our future guest's experience. Thanks again. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.