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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was not what I expected ! our room was half way clean,
Business response:
Thank you for staying with us. We are glad you loved our comfortable suites and had a great stay. However, we regret our breakfast offerings were not appealing to you. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Safety first when travelling on own. I will now stay here for business instead of the Burbank one as I don't feel comfortable and safe there particularly if I have to park in the back. Friendly staff at Glendale and clean inside and out.
Business response:
Thank you for staying with us and for the terrific review. It seems like you had a great stay in every way, and that makes us very happy. Our entire staff at Extended Stay America works hard to meet and exceed our guests' expectations, so we are pleased we accomplished this during your visit. It was our pleasure having you as our guest, and we look forward to welcoming you again. Sincerely, Hotel Management
Great accommodations with traveling with a animal The front desk is very accommodating. Only issues I would state: 1-the construction next door. 2- being so close the where the staff goes in and out for gathering the things needed to do the room cleaning is so close you can hear everything. Otherwise, this place is great to stay at. Especially when bringing pet with you.
Business response:
Kerri, thank you for your recent stay at Extended Stay America and for bringing along your friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. It’s nice to read you liked the service provided by our staff. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
We had a large refrigerator just sitting in the middle of the room.
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. We are happy to read you enjoyed your comfortable suite and the full-size refrigerator. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Disappointed Not as clean as the pictures show. Not in the best area of town. The room wasn’t the cleanest and there were crappy repairs (looked like holes) done to the walls. We got locked out of our room when first checking in and I guess some of the doors the handles have to be pulled up not down like normal doors l, which was not mentioned by the guy that checked us in. Thank god it was a short stay. We checked in at 1130pm and were gone by 830am.
Business response:
Michelle, thank you for the review of your stay. We apologize for the service and cleanliness issues you encountered and regret the inconvenience it caused. Our promise to our guest includes a commitment to providing a clean, fresh environment, so we regret the inconvenience you had while here. Your concerns will be shared with the appropriate individuals in our organization so that this does not repeat. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.