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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast or towels. WTH? Hotel is clean, comfortable, safe, and in a nice neighborhood. However, the "continental breakfast" which is supposedly included with the reservation consisted of a few granola bars thrown into a basket. That and coffee. Literally nothing else. (And, yes, we came down well within the allotted breakfast time-frame). My daughter and I went down to get some food and could not believe our eyes. Also, not a single towel was left for us in our room when we checked in (no bath or hand towels at all) and... read more
Business response:
Alicia, thank you for staying with us. We regret your disappointment with our breakfast offerings and apologize for the service issues you encountered while you were here. Your feedback is of utmost importance to us, and we have followed up this with the appropriate team to make sure we are more diligent moving forward. We hope you will choose us again on a future visit as we sure to deliver a gratifying experience. Sincerely, Hotel Management
Mario is greaaat thank you for great service. Breakfast should be upgraded
Business response:
Thank you for reviewing your stay at the Extended Stay America. We are delighted to read that Mario went a step beyond to make your stay more comfortable. Your compliments will surely be shared with him. We value your suggestions and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Better breakfast more housekeeping atleast one or to housekeeper per day
Business response:
Thank you for your review. From your ratings, it seems that your overall stay was satisfactory. However, we regret your disappointment with our housekeeping policy and our grab-and-go breakfast. We value your comments and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
ベッドメイキング無し。 このホテルは、基本的にベッドメイキングが週1日しかありませんので、その間は荷物を散らかしたままほっておけます。
Business response:
Thank you for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,427 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.