Extended Stay America - Los Angeles - LAX Airport - El Segundo

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Chad, thank you for rewarding Extended Stay America with your kind review. It feels so good to know you had a stellar stay and enjoyed the convenience of our location. Thanks once more for your recommendation, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Erika, it was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you were happy with your room and that the service provided by our staff met all your expectations. On behalf of everyone here, we invite you to stay with us again the next time you visit Los Angeles. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your stay. We're delighted you appreciated the pet-friendly feature of our hotel and that you found us to be a great value. Thanks also for highlighting our great location near the airport. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. We are glad you had a nice time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Adrianna, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations with our facilities. Your feedback is valuable as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Nour, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Your wonderful compliments will be shared with the entire team. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Valerie, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management