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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My last night in the hotel was a horrible experience. It was around 11:00pm Just as I was falling asleep a noise in the hallway of the hotel I heard people fighting and screaming. Lot of slamming doors. It scared me! The worst night ever! Can’t go back to sleep. I don’t think of staying in that property next time. Will not recommend that hotel to any of my family & friends.
Business response:
Dear Sonia, Please accept our apologies for disrupting your stay caused by the noise disturbance from inconsiderate neighbors. On rare occasions, guests who do not adhere to the property rules concerning noise cause nuisance and annoyance to all those in the immediate vicinity. We regret not being able to resolve this for you and for the sleepless night you had. We hope to have the opportunity to provide you with a more restful and enjoyable stay in the future.Sincerely,Hotel Management
The check-in fellow was very friendly and knowledgeable about the property, explaining everything we needed to know about our stay here.
Very comfortable
Business response:
Dear Guest, We're delighted to hear that you found your stay at Extended Stay America comfortable! Our team works hard to ensure a positive experience for all guests, and we appreciate your feedback. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Management
Excellent and very clean!
Birthday Trip I chose this location because I wanted to be in Pasadena close to visited friend. However, the floor of the hotel ranked of animal pee scent and pet hair throughout that throw the odor off for the floor of the hotel. Customer service was not spectacular, but ok. The price was acceptable though.
Business response:
Dear Tonya, Thank you for choosing us. Having a good impression on the first visit is always nice, but we apologize for disappointing you. It is sad to learn of the inconveniences you experienced while with us. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short, and for this, we regret it. Thank you for your time; we assure you that we will address this appropriately. We are very grateful for your patience and hope to have another opportunity to provide you with the outst... read more
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.