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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms need huge upgrades such as paint & other little things, restroom was a bit dirty, found hairs & the toilet seat had urine stains. Breakfast is just coffee, muffins, and oatmeal. They shouldn’t promote breakfast if it really isn’t a breakfast..
Rooms are spacious and clean. Neighborhood is quiet even by freeway. Staff has always been friendly and helpful … but no trash cans. What’s with that? Otherwise, a good value for the money.
Business response:
Dear Doug, Thank you for your excellent review of Extended Stay America! It is nice to read that you found our rooms spacious and clean and our staff friendly and helpful. We appreciate your input about the trash cans and will consider this for improvement. We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Sincerely,Hotel Management
The physical space is fine. This is not a nice area. Any time of day people were loitering in the parking lot. NOTE: breakfast is ready to serve oatmeal, granola bars and pre packaged muffins.
Business response:
Dear Sheryl, Thank you for choosing our hotel for your visit to the area. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We also appreciate you letting us know your feedback regarding the breakfast. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hosp... read more
Very good
Business response:
Dear Keona, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
the hallway is dark, the staff is very rude so it’s not convenience at all
Business response:
Dear Sultan, Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received from our staff. We have also noted your comments regarding the hallway. Thank you for bringing this to our attention, and we will address this appropriately. It was a pleasure having you as our guest, and we hope you will revisit when you are back in the area.Sincerely,Hotel Management
Property was ok but didn’t feel safe at night.
Business response:
Dear Daniel, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We have security on the premises around the clock as we want every guest to feel safe and secure throughout their stay. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Everything was really good I enjoyed this day the breakfast was good the customer service was good the manager the new manager is really good
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,371 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.