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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was rather dirty and not in the best condition.
Business response:
Dear Guest,We’re sorry to hear that your experience didn’t meet your expectations. Cleanliness and property upkeep are important to us, and we regret that the condition of the hotel during your stay did not reflect our usual standards. Your feedback will be shared with our team to help improve the overall guest experience. We appreciate you bringing this to our attention and hope to offer a better experience in the future. We hope you will return so we can provide you with the exceptional visit you deserve.Sincerely,Hotel Ma... read more
few things dirty
Business response:
Dear Guest,We apologize for the areas that did not meet cleanliness expectations during your stay. A well-maintained environment is essential, and we regret that this was not fully reflected in your experience. Your feedback is valuable, and we will address these concerns with our team to ensure higher standards moving forward. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit. Sincerely,Hotel Management
Clean, professional, friendly! Great stay!
Business response:
Dear Annette, Thank you for the fantastic review of Extended Stay America. We're thrilled you had such a great stay and that our team provided a clean and friendly environment. Guest comfort and satisfaction are always our priorities, and it's wonderful to know that we met your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Management
I am Wyndham members please credit the points to my account # 221302733H under my name Fanny Tsun thanks
The lady at the front desk was professional and night
Business response:
Dear Aaron,Thank you for taking the time to review your stay at Extended Stay America. We're glad you had a positive interaction with the front desk staff. Professional and courteous service is something we strive for, and it's great to know that was reflected in your experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,302 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.