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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All the staff is cordial and
Business response:
Dear Timothý, We are so grateful for your words about your trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
Always felt safe and friendly staff.
Manager offered upgrade staff was friendly, great start. The breakfast was sad, basically coffee and granola bars. Asked for extra blanket as blankets are thin, they were out of clean blankets according to front desk. Overall good for the price. I came back again the next week for work. Same manager, I asked for the room price, and he waited a price significantly different than online. When I told him this he just said book online. He said to wait 10 minutes so I waited 15 minutes and asked if I could please check in. I show... read more
Business response:
Dear Micheal, We appreciate your feedback and are glad to see that you found our staff friendly and accommodating during your recent stay. However, we regret that the complimentary grab-and-go breakfast options did not meet your expectations and apologize for any inconvenience regarding the availability of extra blankets. We will address these concerns with our team to prevent such matters from repeating. Additionally, we're sorry for any inconvenience caused by the confusion regarding your reservation. We appreciate you bri... read more
The room is clean but you can hear people slamming doors in the middle of the night . Restless night .
Business response:
Dear Maria, Thank you for reviewing your stay with us. We are pleased you found our rooms clean and enjoyable. However, we sincerely apologize for the disruption caused by noise concerns from some inconsiderate guests. Please know that we take such feedback seriously and will address it with our team to ensure a more peaceful environment for all our guests. Your comfort and rest are paramount to us, and we regret any inconvenience you experienced. Should your travels bring you back to the area, we would be grateful for the o... read more
Extended Stay Hotel in Monrovia Ca needs some attending to. Hallways are smelly and dirty carpets need some attention.
Business response:
Dear Israel, Thank you for taking the time to share your feedback with us. We're pleased to read that you had a great experience overall at Extended Stay America! Your comments about the hallways and carpets are duly noted, and we'll address them with our team to uphold our cleanliness standards and enhance our guest experience. We value your feedback as it helps us identify areas for improvement. We appreciate your valuable input and hope to welcome you back soon for another enjoyable stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.