Extended Stay America - Los Angeles - Monrovia

Business response:

Wendy, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We value your feedback about our amenities as it enables us to pinpoint areas needing improvement to better enhance our facilities. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share that your stay at Extended Stay America was absolutely perfect! We look forward to welcoming you back to our beautiful city for another outstanding experience. Sincerely, Hotel Management 

Business response:

Emma, thank for being our guest. We are glad to read you had an overall pleasant visit and liked the value we offer. However, we sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We aregrateful for the feedback you provided, and we hope you will choose to stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Joel, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of Martha for highlighting her efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Sandra, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thanks for the awesome feedback. Our staff is committed to providing excellent service, so Alyssa will be happy to know her efforts helped make your stay a great one. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Brandee, thank you for staying at Extended Stay America. We are delighted to read you had a wonderful time here and that you loved our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management