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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I paid for a king and when I got to hotel none where available
Business response:
We are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
It was a great experience the room was clean and staff was very friendly.
Business response:
Jessica, thank you for the glowing review of Extended Stay America. We are glad to know you had a great stay with us and were especially impressed by the service provided by our friendly associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Satisfied customer Comfortable and good
Business response:
Crystal,we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Had a nice stay. The only thing is I feel itchy when I left there.
Business response:
Thank you for staying at Extended Stay America. We are pleased to know you had an overall pleasant time with us and hope to see you back in the future. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Nice front desk staff. Room has kitchenette which is great and the continental breakfast (muffin, granola bar, coffee, Cocoa and tea) was perfect for me.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Only problem was the upper level WiFi I signed up for didn’t work
Business response:
Charles, thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us. Rest assured, your feedback in regards to the internet connectivity has been shared with the appropriate team. Thanks again, and we hope to see you back soon. Sincerely, Hotel Management
値段に見合うホテルです。 シーツの交換は７日に一度、タオルの交換もフロントにもって行かなければなりませんが、それなりに清潔で便利なホテルです。キッチンもバスタブもあります。 値段を考えれば満足できるものだと思います。 朝食付きとありますが、シリアルバーとマフィンが棚に置いてあるだけでした。
Business response:
Thank you for being our guest. Although you liked our well-kept property, we are sorry to know you didn’t like our hotel policies and breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Home away from home Everything was great except I paid for the upgraded WiFi package that didn’t work that well but the staff did try to accommodate me otherwise
Business response:
Sue, thanks for reviewing your experience at Extended Stay America. It feels good to know you enjoyed our offerings and had a great stay with us. Your concern regarding our wifi service is discussed with our maintenance team to do the needful. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,393 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.