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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nina was great. She was very polite and even went out of her way to find me a plug for my charger that I had left at home. She is wonderful. The only complaint I had was the tv kept going in and out saying no signal about every 15 mins :( a bit annoying.
Business response:
Krystal, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Nina went a long way in making your stay so memorable. Please be assured that we will share your compliments with her. However, we’re sorry for the issues you experienced with your TV. We have asked our maintenance team to inspect and fix the problem immediately. We appreciate you bringing this to our attention and hope to see you again soon. Sincerely, Hotel Management
Business response:
Oscar, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The surrounding area is nice plenty of places to eat and hangout. Safe and comfortable neighborhood. Close to the freeway.
Business response:
Joey, thank you for being our guest at Extended Stay America. We are glad to know our ideal location close to many places for perfect for your needs and that you had a nice stay here. We appreciate your business and hope to welcome you back again. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Excelente servicio Mi reservación era para 4 cuartos con doble cama matrimonial, es decir un total de 8 camas. Hubo un error de asignación de cuartos y lo resolvieron dándome 8 cuartos de una cama queen. La Atención en el front desk fue excelente Nina y Mayra fueron muy atentas y serviciales.
Business response:
Victor, thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked the courteous service provided by Nina & Mayra. We will be sure to share your compliments with them. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
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Business response:
Kevin, thank you for being our guest at Extended Stay America. We are happy to know you found our location to be ideal for your needs. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
This hotel is at a great location and the staff are extremely friendly. I would stay here again if need be, but there were a few issues with the hotel. Outside of the hotel there were hypodermic needle caps near the pet relief area. There were also a few cleanliness issues inside the hotel: the sheets were stained here and there, the mattress and mattress cover were stained and unclean, and there were ants in the room. The staff was responsive and told me that at the moment that the ants were a problem everywhere. They offer... read more
Business response:
Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
Bring Soap Amazing just ensure you maybe bring some extra stuff that the hotel may not supply for your kitchen wear. For example soap for dishes.
Business response:
Ryan, we appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Overall nice hotel stay I really liked that we had a kitchen area. We didn’t use it but it was nice having the extra counter space for our drinks before heading out to our event. Hotel staff were nice. Overall a good stay.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you loved our fully equipped kitchen and that you were so impressed with our courteous staff. We appreciate your business and hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,371 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.