Extended Stay America - Los Angeles - Monrovia

Business response:

Joel, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of Martha for highlighting her efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Sandra, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thanks for the awesome feedback. Our staff is committed to providing excellent service, so Alyssa will be happy to know her efforts helped make your stay a great one. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Brandee, thank you for staying at Extended Stay America. We are delighted to read you had a wonderful time here and that you loved our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Aaron, thank you for your wonderful review. Our aim is to provide an excellent stay, and we are happy you experienced the same with us. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon at the Extended Stay America. Sincerely, Hotel Management 

Business response:

Joseph, thanks for being our guest. We are happy overall you had a nice stay, but we are sorry we missed meeting some of your expectations. Your feedback is valuable to us as it will help us to improve our service and facilities going forward. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management