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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel more than enough parking close to a mall and close to a lot of restaurants. Room was very clean and spacious.
Business response:
Mike, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you liked the spaciousness of your fully-equipped room and that our location was convenient for your needs. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
年2度、20回位利用しているが、あまり変わらない。これから利用するかもしれない方達には 必要な物はどんどん要求する、分からない事はどんどん聞く、待っていても何も変わらないと高を括って利用して欲しいと思います。立地条件等も良いので、慣れれば居心地は良いと思います。
Business response:
We appreciate you choosing our hotel. Although you liked our location, please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Expedia didnt send my reservation to hotel. The hotel manager was accommodating and tried to find us a room nearby.
Business response:
Thank you for the fantastic rating and for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We appreciate your feedback and look forward to your next visit at Extended Stay America. Sincerely, Hotel Management
I paid for a king and when I got to hotel none where available
Business response:
We are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
It was a great experience the room was clean and staff was very friendly.
Business response:
Jessica, thank you for the glowing review of Extended Stay America. We are glad to know you had a great stay with us and were especially impressed by the service provided by our friendly associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Satisfied customer Comfortable and good
Business response:
Crystal,we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Had a nice stay. The only thing is I feel itchy when I left there.
Business response:
Thank you for staying at Extended Stay America. We are pleased to know you had an overall pleasant time with us and hope to see you back in the future. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Nice front desk staff. Room has kitchenette which is great and the continental breakfast (muffin, granola bar, coffee, Cocoa and tea) was perfect for me.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,371 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.