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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Check in was a bit of a problem, reservation wasn't located plus there was a charge in error. It was taken care of quickly however, without too much of a delay. Also shower nozzle leaked pretty bad but it was resolved relatively quickly. The condition of the room was ok but needed some TLC.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked your room. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Dennise, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Every thing was ok, how ever we did kill a roach in our room😬
Business response:
Michelle, it was a pleasure to have you as our guest. We are glad to read you had a comfortable stay. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
No comment , It was ok thats all I can say. The hall way is a little dark needs more lights, especially when the guests come at night so it won’t be so dark but rather than it was ok
Business response:
Thank you for sharing your feedback. Although you liked most of our offerings during your pleasant stay, we are sorry for the issue concerning lighting. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
I would have like to have had a closer elevator to my room. Your hotel only has one elevator for all patrons. I am an elderly person with some physical problems.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. However, we are sorry for the inconvenience you had here. We hope you choose us again, so we can accommodate you with the room of your choice. Sincerely, Hotel Management
Mediocre stay When you entered the hotel to the check in desk, carpet was extremely dirty. Staff was friendly. Our room was ok, areas that needed to be cleaned much better, especially closet floor area, carpet looked as if they hadn't shampooed in ages. The facility is mediocre. Also, it's called extended stay, you have some people who use it as their home.
Business response:
Edward, thank you for sharing your feedback. Although you liked our service during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,393 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.