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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was well taken care of. The room was clean and very spacious. Staff was very courteous.
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our accommodations as well as our courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Rebecca, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
We feel so welcome when we enter the front desk. The staff make me want to come every weekend. Thank you guy's for warm welcome.
Business response:
Johnny, we are delighted you chose Extended Stay America for your visit, and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management
Could do better in the shower area... Bathroom had some visible mold along bottom. No shower gel and had to ask for toothbrush and paste. All in all good area and slept ok.
Business response:
Richard, thank you for being our guest at Extended Stay America. We are glad to read you had a comfortable stay. However, we are sorry that you had some housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Very friendly, helpful staff. Room was clean and cozy
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Like the fact we can stay as long as needed staff is great
Business response:
We are so happy you chose Extended Stay America for your recent visit to this area. We will share your wonderful comments about our friendly, helpful staff with our team so they know their efforts are noticed and appreciated by our guests. Thank you again for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
I was disappointed with the cleanliness of the lobby and also the front entrance of the hotel. There was a smell of cigarettes before entering the lobby and cigarette buds on the floor near the lobby entrance. The lobby was not well-kept. Was disappointed with the room as well there was food stains on the wall near the kitchen wall. Even the countertops were not cleaned. My overall experience was disappointing I would not recommend this property,
Business response:
Thank you for your comments. We are sorry for the disappointing stay you had and regret the cleanliness issues you encountered. We understand the importance of clean, comfortable stay while you are a home away from home, and regret this was not in your case. We have taken your comments seriously and have shared it with the appropriate team so that we can improve our future guest experience. Please consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, H... read more
Nice stay Older location, rooms do need upgrade but safe and clean, it does allow pets but my room did not have any odors or stains ...I had room on ground level and it needs a opaque curtain to allow sun in but not let people look directly into room, I did not have a phone on my room, staff was very courteous and helpful...good location , near msll
Business response:
Raymond, thank you for sharing the specifics of your stay at Extended Stay America. We are glad we met your expectations on most occasions and you particularly liked our friendly service. Meanwhile, your constructive comments are much appreciated as it will help us to further elevate our guest experience. Once again, thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,206 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.