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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Like the fact we can stay as long as needed staff is great
Business response:
We are so happy you chose Extended Stay America for your recent visit to this area. We will share your wonderful comments about our friendly, helpful staff with our team so they know their efforts are noticed and appreciated by our guests. Thank you again for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
I was disappointed with the cleanliness of the lobby and also the front entrance of the hotel. There was a smell of cigarettes before entering the lobby and cigarette buds on the floor near the lobby entrance. The lobby was not well-kept. Was disappointed with the room as well there was food stains on the wall near the kitchen wall. Even the countertops were not cleaned. My overall experience was disappointing I would not recommend this property,
Business response:
Thank you for your comments. We are sorry for the disappointing stay you had and regret the cleanliness issues you encountered. We understand the importance of clean, comfortable stay while you are a home away from home, and regret this was not in your case. We have taken your comments seriously and have shared it with the appropriate team so that we can improve our future guest experience. Please consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, H... read more
Nice stay Older location, rooms do need upgrade but safe and clean, it does allow pets but my room did not have any odors or stains ...I had room on ground level and it needs a opaque curtain to allow sun in but not let people look directly into room, I did not have a phone on my room, staff was very courteous and helpful...good location , near msll
Business response:
Raymond, thank you for sharing the specifics of your stay at Extended Stay America. We are glad we met your expectations on most occasions and you particularly liked our friendly service. Meanwhile, your constructive comments are much appreciated as it will help us to further elevate our guest experience. Once again, thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very professional people working there. The smiles & kindness we get when we enter the lobby. It feels like my second home. I feel safe & comfortable. The morning coffee & muffins are so delicious. We just love Extended Stay in Ontario. The best!
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our complimentary grab-and-go breakfast. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Kitchen in room, not too many other hotels in area have kitchens
Business response:
Thank you for choosing Extended Stay America. We are glad you liked having a well-equipped kitchen in your suite and had an overall great stay. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.