Extended Stay America - Los Angeles - Ontario Airport

Business response:

Danita, thank you for your terrific review of Extended Stay America. We love to make our guests feel at home, so it wonderful to know you were thoroughly satisfied with your comfortable suite. We also appreciate your kind comments about our seamless front desk service. We value your business and look forward to hosting you again for another enriching experience. Sincerely, Hotel Management 

Business response:

Sharnice, thank you so much for the perfect rating of Extended Stay America. It is great to know everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your gracious feedback about your stay at Extended Stay America. We are delighted to read that you had a great time with us and liked our well-kept property and our associates. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Andre, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your overall time with us was comfortable. However, we are sorry for the odor you experienced in your room and regret the inconvenience caused. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Michael, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are glad you enjoyed your time at Extended Stay America. Thank you for your kind rating, and we look forward to your next visit. Sincerely, Hotel Management