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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very professional people working there. The smiles & kindness we get when we enter the lobby. It feels like my second home. I feel safe & comfortable. The morning coffee & muffins are so delicious. We just love Extended Stay in Ontario. The best!
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our complimentary grab-and-go breakfast. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Kitchen in room, not too many other hotels in area have kitchens
Business response:
Thank you for choosing Extended Stay America. We are glad you liked having a well-equipped kitchen in your suite and had an overall great stay. We value your comments and hope to see you again soon. Sincerely, Hotel Management
I like the pet friendly staff and buildings it was close to thing’s
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Bad accessibility , great customer service tho The room was clean but I came here with my boyfriend who is in a wheelchair . We had an accessibility bathroom which the front desk attendant was very sweet and changed us over to. The seat in the shower is super sleepy so my boyfriend fell off the chair smh . I’m not super strong so I couldn’t get him back in his wheel chair by myself . I went for help and the other front desk attendant said she was the only one there but she would love to help . She assisted me with getting me... read more
Business response:
Thank you for choosing to stay with us. We are sorry for the incident that took place in the bathroom with your boyfriend, and we regret the inconvenience caused. However, it was good to know our courteous front desk associate helped you. We have shared your comments regarding the shower seat with the appropriate individuals to see where we can make improvements. We hope everything is fine with your boyfriend, and please consider allowing us to welcome you for an exceptional stay in the future. Sincerely, Hotel Management
I didn’t like that there were no disposable cups/glasses in room. Or not even an ice bucket.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to see the rating as it states you had a pleasant stay, but we are sorry you were not aware of our dishware policy. Kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. Thank you for the review, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,206 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.