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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed that the elevator was out of service for such a long period of time.
Business response:
Thank you for taking time to evaluate our hotel. Please accept our apologies for the elevator and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
For Hockey Fans Great place to stay when coming from out of town to see the Ontario Reign play at the Citizens Bank Arena...literally 2min away from the arena and you can walk back if you don’t want to drive or spend on the Lyft...
Business response:
Thank you for choosing our hotel for your overnight stay. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Tracy, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
I liked the location of the hotel. Good restaurants and also the outlets were very close. The room was smelly and looked dirty :( but I did like the fact that it had a large refrigerator, microwave, and stove. We were able to keep our food and drinks cold.
Business response:
Thank you for being a guest at our hotel. We are glad you liked our convenient location and the in-room amenities. However, we apologize for the odor issue you experienced while in your room. Your feedback is shared with the housekeeping team to do a deep cleaning of your room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management.
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon.. Sincerely, Hotel Management
Business response:
Jacqueline, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Eric, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great customer service! Great customer service! Shelly was very friendly & made my check-in experience pleasant. Room was spacious. I would def return to this property.
Business response:
Paul, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were especially impressed by the service provided by our courteous associates. We will be sure to share your compliments with Shelly for taking good care of you. We appreciate your feedback and look forward to welcoming you and back soon. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.