Extended Stay America - Los Angeles - Ontario Airport

Business response:

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Larry, we appreciate you choosing to stay at Extended Stay America. It's great to know you had an enjoyable stay and you found us to be a good value. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your recent stay at our hotel. We're happy to read you enjoyed most of our services. However, it seems we overlooked a few issues in preparation of the room prior to your arrival, and we apologize for any inconvenience this may have caused. We have discussed this with the housekeeping manager and steps are being taken to ensure this does not happen again. We hope you will visit us again and give us the opportunity to provide you with a totally satisfactory stay in our beautiful city! S... read more

Business response:

We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Ebony, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Kevin, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Salvador, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Business response:

Andre, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management