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Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Job well done This is my second stay at this location within a year. Its close to my job site and good eats! I enjoyed my stay, but I must say, I enjoy Shellys energy, spirit, and helpfulness more. #5starShelly
Business response:
Desmond, thank you for returning back to Extended Stay America. We are glad to know our ideal location is perfect for your needs and that you had a great stay. Your wonderful compliments will be shared with Shelly for doing an amazing work. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jack, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The service was great are stay was great. Only thing that was not ok was the shower/tub was not clean hair and dirt ring on tub shower head leaked out side the the shower, and the trash can under the sink was full, not emptied out when we arrived.
Business response:
Monica, it was a pleasure to have you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the service provided by our staff. Your feedback in regard to your bathroom will be shared with our team so that corrective measure can be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
5 star Let me in early than check in time!!
Business response:
Jose, it was a pleasure having you at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
We were checked into the room that should have been the last available room. The overhang was in front of our window. We couldn't see outside. The housekeeper accused us of having a dog in our room and the hotel mgr and desk clerk were at my door within 5 minutes. Our side table lamp didn't work. So on day 2 our room was changed by the new clerk on shift and our experience was great! I would stay there again because of her!
Business response:
Thank you for sharing your thoughts about your stay. We are so sorry for the issues you had in your initial room, but we are glad our team resolved your issues to your satisfaction. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thanks again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
everyone was so friendly, helpful, welcoming, the room was homey, clean, very nice and is the best looking hotel I’ve ever stayed in ( never stayed in anything to expensive) Would recommend this hotel to everybody
Business response:
Ashley, it was a pleasure to have you as our guest at Extended Stay America. We’re glad to know you liked the service provided by our staff and that you were impressed with your well-maintained room. Thank you for recommending us to future guests! We look forward to welcoming you back. Sincerely, Hotel Management
Ontario, CA - good stay! Some areas of the property could use some updating but we were overall super comfortable and happy with everything. Staff was awesome, very welcoming and helpful- went out of their way to help, actually (Shelly- at the Ontario location). Decent amenities (snack machines, laundry facility, in-room kitchen) and walking distance to our concert venue (CBBA). Had a quiet night's sleep and free coffee downstairs in the morning. Nothing big enough going on to have to complain about. I'd stay again.
Business response:
Sheila, thank you for staying at Extended Stay America. We are glad you liked our convenient location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,206 reviews.
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.