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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Has Potential Decent place but location is not ideal
Business response:
John, thank you for selecting Extended Stay America - Los Angeles - Simi Valley for your visit and for sharing your comments. We are glad you enjoyed your overall stay, but we are sorry that you were unhappy with our location. We hope the positive aspects of your stay will encourage you to choose us again in the future. Sincerely, General Manager
Best Vacation! Our room and staff exceeded my expectations! They were VERY friendly and the rooms were great! I will be back on our next vacation!
Business response:
Jacques, thank you for being our guest at Extended Stay America - Los Angeles - Simi Valley. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, General Manager
Business response:
Samantha, thank you for being our guest at Extended Stay America - Los Angeles - Simi Valley. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
service is horrible. Rooms not too bad Customer service sucks. Rooms not too bad. My daughter had trouble checking in. I added her to reservation. They forgot and wasn't going to give her a key. Don't expect much customer service. They don't care.
Business response:
Catherine, thank you for staying at our hotel and for taking the time to post a review. Please accept my apology for the lack of responsive service and for failing to address the issues your experienced. Our associates receive thorough training but sometimes we do make mistakes. We want to get it right every time and will redouble our efforts toward this goal. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, General Manager
Great Stay Nice place to stay. Rooms are quiet and well furnished. Loved the kitchen and full size refridgerator
Business response:
Patricia, it was our pleasure having you as our guest at Extended Stay America - Los Angeles - Simi Valley. It's great to read you enjoyed comfortable stay and your well-appointed suite was to your satisfaction. We look forward to seeing you again the next time you are in the area. Sincerely, General Manager
Simi Valley Stay Ok place to stay if you need to get some rest.
Business response:
Robert, thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall stay with us and that you were impressed with most aspects of our hotel. We appreciate your business and hope to have the opportunity to welcome your back soon! Sincerely, General Manager
Horrible experience with housekeeping and room cleaning. Suppose to be every 7 days...ended up being every 8 or 9 days. Staff unfriendly
Good location, close to food, 118 fwy, shopping Hotel has a good location, close to 118 fwy, bowling alley, food, gas stations, shopping. It feels pretty safe. The only complaint is some of the cars in parking lot are abandoned, flat tires, haven't been moved for a long time, even a car parked behind cars nightly -blocking in 2 cars. (very weird). It felt a little uncomfortable. My room was on 1st floor, clean, quiet, bed was comfortable, the only thing I did was put a towel at bottom of door, as you could smell someone cook... read more
Business response:
Thank you for taking the time to share your comments. It is pleasing to read you enjoyed our hotel's convenient location and that you felt safe. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Room was clean, but the bed was too firm. Bathroom was clean & plenty of shelf space. Only complaint was the sink had a very slow drainage. My biggest disappointment was there was no fitness center.
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.