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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything worked, ac & tv good hot water. Entire hotel is fairly run down and cleanup around the premises is pretty slow. Grab n go bkfst is coffee and a granola bar or tiny muffin. Coffee was hot and good.
Business response:
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Staff was so friendly and nice
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are delighted everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates. Thank you again for your kind review, and we look forward to your return visit. Sincerely, Hotel Management
Smoky Smells Like smoke throughout the building. Weed in the stairwell as well.
Business response:
Anthony, thank you for sharing your experience with us. We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations. Thank you for caring about improving our guest services, and we hope to be your hotel of choice the next time your travels bring you our way. Sincerely, Hotel Management
Loved it loved it loved it
Extended Stay- Torrance The bed here is always uncomfortable for my husband and the floor was sticky. My feet were really dirty when I climbed into the shower and I had only been walking around on the floor. I was expecting their "Grab and Go" which they have had during the pandemic but they had nothing- not even coffee in the room or in the lobby. I was surprised.
Business response:
Lucy, thank you for choosing to stay with us again. We are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also wish we had the opportunity to address the discomfort your husband had with the bed while you were here. We regret your disappointment with our grab-and-go breakfast not being available during your visit. On behalf of everyone here, we look forward to welcoming you back soon for a much better exp... read more
Rooms clean, friendly service.
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our spotless accommodations as well as the service provided by our cordial associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Easy to find the facilities. There is a kitchenette but no pots and pans, dishes, coffee maker, and hair drier.
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.