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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
early morning check in Got in very late, or early in the morning and was very happy to have a place to stay. Service was good, very polite.
Business response:
Duane, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with our top-notch service and facilities. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
cozy temp home both clerks were easy to contact and very accommodating. my bathroom fan was noisy and intermittent but they tend to do that. it's a beautiful thing to barrow a pan and cook up stuff from the grocers down the street.
Business response:
Thanks for choosing Extended Stay America for your stay. We are glad you were satisfied with your stay with us. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Headboard broke while I was laying in bed. Cable TV kept going to no signal.
Business response:
Thank you for the comments about your stay. We are sorry to know you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite, and we have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and look forward to having you back with us in the future. Sincerely, Hotel Management
Disappointing Stay The hotel staff was very nice & helpful but the management need help or retraining. The original room was unclean. The bed wasn't made and items were thrown around. The second room was great but @4am we heard what we thought was maintenance changing outlets next door. We opened the door and noticed it was the electrical room. We called to the front desk and they said the maintenance guy doesn't work weekends. My husband said it was rats running and chewing in the walls. The staff came up and said they woul... read more
Business response:
Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you and your family. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Reasonable cost for Biz travelers. Good access to Airport and Redondo beach.
Business response:
Hongjin, thanks for sharing your review. We are happy you liked our location and that you also found us to be fairly priced. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.