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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing Stay The hotel staff was very nice & helpful but the management need help or retraining. The original room was unclean. The bed wasn't made and items were thrown around. The second room was great but @4am we heard what we thought was maintenance changing outlets next door. We opened the door and noticed it was the electrical room. We called to the front desk and they said the maintenance guy doesn't work weekends. My husband said it was rats running and chewing in the walls. The staff came up and said they woul... read more
Business response:
Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you and your family. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Reasonable cost for Biz travelers. Good access to Airport and Redondo beach.
Business response:
Hongjin, thanks for sharing your review. We are happy you liked our location and that you also found us to be fairly priced. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
장기간 가족여행에 추천 합니다. 이 호텔을 선택한 이유는 주방(시설)이용과 지리적으로 좋은 곳이기 때문입니다. 주차장, 주방용품, 와이파이 등 무료로 사용가능 한 것을 볼때 합리적인 가격 입니다. 차도 부근에 있으나, 비교적 조용하며 출장자와 여행객이 모두 사용하는 호텔 입니다. 저는 총 3번정도 이호텔에서 장기, 단기 투숙하였고 가격대비 만족합니다. 토렌스는 일본인(혼다) 및 한국인이 거주하여 한인마트도 있고, 주변에 윌슨공원도 있습니다. 숙소부근 관광지 롱비치, 레론도비치, 메나탄비치, 골든게이트 등, 고속도로 (405) 등 접근이 용이합니다. 윌슨공원 에서는 매주 토요일(주말장터) 가 열리며, 시내의 '센트럴마켓' 보다 볼것이 많습니다. 이번엔 가족들과 약 일주일 동안 호텔을 사용하였으며, 대체적으로 만족 합니다.
Business response:
Thank you for the fantastic rating and for all the wonderful things you had to say about us. The highest compliment we can receive is a guest who comes back time after time to stay with us! We are so glad you continue to enjoy our hospitality and comfortable accommodations. It is always our pleasure having you as our guest at Extended Stay America, and we look forward to your next visit with us! Sincerely, Hotel Management
good but bed stiff Very clean, bed was stiff and uncomfortable. Expedia sucks as it requires me to say more to review for it to be accepted so expedia gets a 0 on service
Business response:
We appreciate your comments about our hotel and are pleased that you enjoyed your stay with us. However, we are sorry to read that you were disappointed with the mattress in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you for sharing your feedback. We hope you will choose us again so that we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Richard, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Nice one! Good and pleasant!!!...walking distance to mall..foods and near the beach too!!!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted you found our location to be an enjoyable part of your visit to our area. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,224 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.