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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great!
Business response:
Dear Alejandra, thank you for taking the time to share your review of our property. We are thrilled that your time with us was so amazing. In conjunction with our devoted team of hospitality professionals, our location, services, and amenities create a memorable experience for our valued guests. We look forward to hosting you again. Sincerely, Hotel Management
配套设施齐全，经济实惠
Our room was not very clean. Dirty walls, dust on light fixtures, countertops not wiped down. Staff was very friendly, but I would not stay there again.
Business response:
Dear Jasmine, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. It does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Room Smelled like cigarettes
Business response:
Dear Patricia, thank you for being our guest and for sharing your feedback. We are sorry if the smell compromised your experience. We were unaware of these concerns; otherwise, we would have tried our best to resolve the issue or change your room. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Check in was at 3:00 pm. When I got there the room wasn’t ready and had to wait until 5: 45pm. Horrible. This is always the case with this hotel. Have had to stay in the past at extended stay , and the wait is always about 2 hours. The room had cockroaches in the bathroom. In the past I had a room with a sofa bed and the bed had urine stains all over. Overall the service and cleanliness needs much improvement.
Business response:
Thank you for choosing to stay at our hotel and sharing your experience. Timely and impeccable service is a must; therefore, we are very sorry for the delay in getting your accommodations ready for your arrival. We are grateful for your patience and understanding. We also apologize for the cleanliness issues you encountered during your visit with us. We will share your comments with appropriate individuals as we strive to enhance our guest experience. We are grateful for your feedback, and we hope you will consider a return ... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,489 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.