Extended Stay America - Los Angeles - Torrance - Del Amo Circle

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were impressed with your well-appointed room and that you had a pleasant time while you were here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Gabriel, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Jerry, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience. We are pleased to know you liked our location with easy access to the airport and had an overall pleasant stay. However, we are sorry for the issues you encountered in your room. We have shared your feedback with the appropriate team to see where we can make improvements. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and taking the time to post your review. We are glad to know you had a nice time with us and that you loved our location. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for being our guest and for sharing your experience with us.We are sosorry for the inconvenience you experienced due to the smoke smellthroughout your stay. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you again for staying with us, and we hope to welcome you back for the fresh and clean environment you deserve. Sincerely, Hotel Management