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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Morning staff was rude about late checkout
Business response:
Dear Brittney, Thank you for taking the time to evaluate our hotel. We are glad that you enjoyed your stay overall. However, we always aim to exceed all our guests' expectations. Therefore, we apologize for failing you. We will review your comments with the concerned individuals to reiterate the importance of impeccable service and uphold our high service standards. Thank you again for the valuable feedback; we hope to welcome you back soon for a more fulfilling experience.Sincerely,Hotel Management
Leaving feeling disappointed Overall I had a great experience. I had to checkout late and they kept constantly bothering me after I said I’d be checking out late. It was upsetting bc it’s Farther’s Day and my dad has recently passed and I have a long road-trip ahead of me. Overall the night staff is great morning staff not so accommodating.
NO THRILLS It was just an average place to stay. Very noisy. Seems as though a lot of transient and homeless stay there. A very no thrills place. For clean towels, you must take used towels to front desk in order to get clean towels. Anything you need you must go to desk to get.
Business response:
Dear Guest, Thank you for the feedback about your stay at our hotel. We always appreciate feedback from our guests to ensure we meet our high service standards. We are sorry to hear about your disappointment with the noise and the service not meeting your expectation, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you!Sincerely,Hotel Management
Nice for the one night I stayed
Business response:
Dear Taadhimeka, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed your comfortable suite, fully equipped kitchen, and our friendly hospitality. Every team member is committed to ensuring our guests have a fantastic stay, so thank you for recognizing their efforts. We hope to see you again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.