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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent for a place to crash. When I checked in the only room that was available was smoking, despite the fact that I had prepaid for a Non-smoking. I took the room anyway, since it was late and I was tired. The floor smelled, but fortunately my room wasn't too bad. The room itself was reasonably clean. AC worked well. Water pressure was a little weak. The hotel is next to plenty of fast food choices and a Walmart.
Business response:
Jeremiah, thank you for being our guest. It’s a pleasure to know you liked our ideal location and overall had a pleasant stay with us. However, we are sorry we were unable to accommodate you in the room which you booked. On your next visit, we will try our best to allocate you a room which best meets your need. We hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
Excellent Comfortable..
Business response:
Anthony, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Dont fall for free breakfast gimmick. Its just a coffe/tea stand near the lobby. Its not breakfast. Either keep a full fledged breakfast service or don't keep it at all. Carpets in the room were dirty.
Business response:
Avinash, thank you for being our guest. We're sorry for not meeting your expectations with our grab-and-go breakfast and for the cleanliness issue you encountered in your room. We will share your feedback with our Brand Leaders so they can use it while planning new breakfast offerings. We have also asked our housekeeping team to be more diligent with their efforts moving forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Whole house is being remodeled. It will take 2 to 4 months to complete. So here we are staying with you..
Business response:
Thank you for staying with us at Extended Stay America. We always try hard to make our guests happy, and we are glad you are having a comfortable stay, even at the time of our on-going renovations. We also want you to come and see us in the future when the project has been completed so you can enjoy the final result. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.