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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing fancy. Strange to have to ask for a hair dryer.
Only issue was that I has 3 people listed on my booking and only had towels for 2
Business response:
Kimberly, thank you for making Extended Stay America a part of your travel plans. We are glad you had a pleasant stay overall. However, we apologize for the inconvenience you experienced regarding the in-room amenities. We will address this appropriately and make sure we are well-poised to serve you better. Thank you for choosing to stay with us. We look forward to hosting you again. Sincerely, Hotel Management
There was a bug in my room
Business response:
Pat, thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again; we hope you will give us a second ... read more
Mediocre at best... The people working there were great. The beds were ok but they were hard. The pull out couch was twin size and I booked a room for six people, this one comfortably only slept 5. The roach in the bathroom was concerning and I do not consider granola bars and wrapped muffins as breakfast.
Business response:
Sara, thank you for your candid evaluation. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret our beds were not to your comfort and that you were disappointed with the breakfast we offer. We have shared your feedback with the appropriate individuals as we continually strive to improve our guest experience. We will also share your comments with our pest control provider regarding the concerns you outlined and make sure we prevent such reoccurren... read more
Very nice staff but the coffee and free breakfast was horrible
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. Thank you for being our guest, and we look forward to your... read more
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Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 772 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.