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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jade and Max are wonderful young man great customer service positive attitudes just wonderful human beings
Business response:
Dear Brittany, Thank you for including Extended Stay America in your travel plans and reviewing your experience with us. We are fortunate to have such competent and exceptional team members like Jade and Max, who endeavor to go above and beyond to ensure our guests have an unforgettable experience. We are so happy our staff is the highlight of your stay, and we’ll be sure to share your compliments with them and the team to let them know their efforts are appreciated. It was a pleasure hosting you, and we do hope to see you a... read more
Clean and comfortable Clean and comfortable. The included breakfast was about par with all of the others in offering just a quick packaged muffin and a coffee, so that was the only disappointment.
We stayed over night with 3 of our grandchildren after seeing Monster jam ! We all loved the stay even if it was just over night we will return clean and nice no regrets !!
Business response:
Dear Michael, Thank you for choosing Extended Stay America and sharing your wonderful experience with fellow travelers. Our team strives to deliver a homelike stay with seamless service and accommodations. Therefore, we are genuinely pleased that we made this possible for you with our clean suites. It was a pleasure hosting you and your family, and we look forward to having you back for another memorable visit.Sincerely,Hotel Management
Convienient
Louisville Trip Not a bad hotel to stay in when flying out of Louisville SDF airport. Was comfortable for one night not far from the airport or restaurants. The only problem was when trying to check in they required a Credit Card to put the incidental charge on, not a debit card, which had never happened to me before. We also had to wait several days to get the incidental fee back. Luckily my wife had her credit card or we would've been without a hotel late at night. This is ridiculous in my opinion and is why I would not st... read more
Business response:
Dear Branson, Thank you for staying at Extended Stay America and leaving a review. We are sorry our payment policy inconvenienced you. Our hotel's policy is not to accept cash as a form of payment. We must have a credit or debit card for each reservation to cover incidentals during your stay, and this is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. It was our pleasure accommodating you, and we hope to see you the next time your travels bring you to our area.... read more
There was no ice machine anywhere on the property
Business response:
Dear Arnie, It was a delight to read how much you enjoyed your overall stay at our hotel. We appreciate your comments because it helps us to improve our services. We are happy that your recent experience with us was pleasant. However, please accept our apology that our hotel's amenities did not meet your expectations. Thank you again for your feedback, and we hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 3.6 star rating with 1,250 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.