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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms were clean except for a lot of hair in the tub. The girl that greeted us as we arrived at 2am was very hospitable.
Business response:
Dear Brett, Thank you for being our guest. It is glad to know you had a pleasant stay and were pleased with our warm reception on arrival. However, we are sorry for the missed housekeeping issues that you encountered. Your comments are shared with the team to address it, and also instructed to recheck the rooms before allocating them to the guest. We hope you will allow us to redeem ourselves the next time you are in the area. Thank you again.Sincerely,Hotel Management
The staff was absolutely amazing! The general building cleanliness was a bit disappointing, but the room was absolutely great.
Business response:
Dear Taylor, Thank you for choosing Extended Stay America for your recent visit to Louisville. We are delighted you enjoyed your stay and appreciate highlighting our comfortable suite and friendly environment in your review. We endeavor to go above and beyond to ensure our guests have an exceptional experience, and we appreciate your kind remark about our team. However, we are sorry for any oversight in our hotel areas, and remedial steps are underway to ensure this does not happen again. It was a pleasure having you as our ... read more
Would definitely stay again
Business response:
Dear Michael, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management
Worse than expected and Low expectations to start Breakfast was the worst I've ever experienced in this type of place. Very minimalist place. Charging stations on desk, bedside, etc. nonexistent. Hallways were smelly - smoke-like smell.
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 3.6 star rating with 1,250 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.