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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn't very clean
Business response:
Dear Nathan, Thank you for staying with us and reviewing your experience. We are delighted you enjoyed your overall stay. We do want to apologize for not providing the clean, spotless room you were expecting upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
All the staff are very nice and they have the right property manager runing this one ms loleta is phenomenal.
There were no complaints from us. We did not stay for a long period of time and it fit the needs we had. The room was comfortable, as was the bed. All facilities were in working order that we needed to use. Bug free and clean.
Business response:
Dear Lisa, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for including Extended Stay America in your travel plans, and we hope to welcome you back to our location any time you are in the area.Sincerely,Hotel Management
Good bed. Room odor. The bed was very comfortable and the staff helpful. But there was an odor in the room that would not go away. The night clerk did help by providing air freshener/deodorizer. The checkout clerk said he would have the carpet cleaned before using again.
Business response:
Dear Keith, Thank you for taking the time to review your recent visit. We are delighted that you loved our comfortable beds and the exceptional service provided by our staff. However, we are sorry you had some issues in your room. We have shared your concerns with our team to ensure we do not repeat these issues in the future. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Good
Late night stop Just a late night stop on the drive home. Booked online and when we arrived the staff said they were booked full. We said we just booked and paid online. We said we either need a room or refund. After 1/2 hour the late night staff figured out how to log into the computer get us a room. The late night staff was sorry for situation and helpful getting us a room.
Business response:
Dear Troy, Thank you for making us a part of your travel plans. We apologize for the confusion with your reservation. After a long travel day, we know how frustrating it can be to encounter an issue during check-in. We are happy we could quickly resolve the issue and that the rest of your stay was enjoyable. Thank you for your feedback, and again, we apologize for the inconvenience.Sincerely,Hotel Management
Great! Great place to stay. Clean, friendly staff, and reasonable pet fee of $25 a day.
Business response:
Dear Tamara, We want to thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel so comfortable and completely spotless. It would be an honor to host you again when you return. Have a wonderful day, and travel safely.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 772 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.