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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good service. Rooms were large and they had a pool and gym
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked your comfortable room and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Business response:
Thank you for the feedback.
And the Races Are Off to Louisville... This property will not be my first choice if I ever stay in Louisville again.
Business response:
We appreciate your feedback. Thank you for staying at Extended Stay.
To say there is a breakfast is pretty misleading. Oat packets, granola bars, and muffins. The dark roast coffee was empty the entire morning. Room had a smell but I’m sure that’s because people have been cooking in there - it is an extended stay. Halls and lobby not very clean. However the gentleman that checked us in was very nice and helpful. We stayed just one night but overall I would not recommend.
Business response:
We appreciate your feedback. Thank you for staying at Extended Stay.
Service was top notch. Found trash under beds but nothing gross. Would b nice if pool was open
Business response:
We appreciate your feedback. I will coach my housekeepers to please remember to clean under the bed. Thank you
Okay They were sold out and the pocket door to the bathroom wouldn’t open or close, so they couldn’t switch rooms. They tried to remedy the situation, but due to being full couldn’t. Hallways smelled of food being cooked the entire stay.
Business response:
Thank you for your feedback. We will fix the problem with the bathroom door. We appreciate you staying at our property.
Business response:
Thank you for your feedback. We appreciate you staying at our property.
Business response:
We appreciate your feedback.
Overall, the place needs updating. Nothing fancy, just new! Very old ! Expected breakfast to be more than coffee ( which was good), granola bars, small muffins, do it yourself oatmeal ( all prepackaged).
Business response:
Thank you for being our guest. We're sorry for your disappointment with the overall condition of our property and for not meeting your expectations with our grab-and-go breakfast. We have alerted our maintenance staff to your concerns, and we will be more proactive in repairing items that are beginning to show wear. We will also share your feedback with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 734 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.